FAQ

A: A complete pool lighting system consists of the following components: light strips, connectors, controllers, remote controls, power supplies(transformer), and installation accessories.

A: No, it does not. The purchase link for the T1512 V3 pool light strip includes only the strip itself. This strip must be used together with connectors, controller assembly, power supply, and installation accessories.

If you have questions about ordering the remaining accessories, you can send us your pool lighting requirements.

We will provide a free lighting plan and a recommended product list. Pre-sales support email: sa.us@paneralux.com

A: No. To ensure waterproof performance and due to the difficulty of cutting, this light strip can only be cut and processed by the seller. We offer free length customization services.

A: First, you need to reserve outlet holes & conduits for the power cables. Since the power cable of the pool light strip must pass through a conduit before connecting to the controller, the reserved outlet holes & conduits must be large enough for the cable to pass through.

We offer two types of power cables:

Cable with IP67 waterproof connector at the end, which can connect directly to the controller:
One light strip: outlet hole & conduit inner diameter ≥ 20mm / 0.79''
Two light strips: outlet hole & conduit inner diameter ≥ 30mm / 1.18'' (staggered insertion required)

Cable with bare wire + IP67 waterproof junction box at the end, which must pass through the conduit before connecting to the junction box:
One light strip: outlet hole & conduit diameter ≥ 11.5mm / 0.45''
Two light strips: outlet hole & conduit diameter ≥ 23mm / 0.9''

Next, confirm the installation location of the light strip:

Under the pool coping: ensure the coping overhang is ≥ 30mm / 1.18'' and it is not a bullnose shape.

Pool wall – above waterline: confirm whether recessed installation is required. If recessed installation is needed, a groove must be prepared in advance.

Pool wall – below waterline: ensure the installation depth does not exceed 2m / 6.56'.

We have extensive experience in pool lighting design and can provide a free lighting plan. For further questions, please contact us: sa.us@paneralux.com

A: Yes. The installation accessories offer two fixing methods: screws with anchors or adhesive. For fiberglass and vinyl liner pools, adhesive can be used. We recommend the following three types of adhesive.

A: The channel (plastic profile) need be ordered separately. It can be fixed with screws and anchors, or with adhesive. If using adhesive, we recommend the following three types.

A: Below is the estimated product list:

1 pc 82' T1512 V3 RGB Pool Light Strip (Required)
1 pc 24.6'' T1512 V3 RGB Pool Light Strip; cut to 18' by seller (Required)
1 pc 5pin Distributor (Required)
1 pc RGB Controller (Required; Max load 164')
1 pc RGB Remote Control (Optional)
1 pc 200W Power Supply (Required)
7 packs Mounting Buckles (Required)

The following information is also needed to confirm the complete product list:
1. Diameter of the reserved power cable outlet hole and conduit.
2. Distance between the power outlet and the electrical box.
3. Installation location of the light strips: under the pool coping or on the pool wall.

We recommend that customers send their complete pool lighting requirements to: sa.us@paneralux.com

Our engineers and pre-sales team will provide you with a customized lighting solution and quotation.

A: Yes. Our light strips support custom lengths（by seller only）, with a minimum cut length of 50 mm (1.97''). Due to this minimum cut length, the light strip may not match the exact required length 100%, but the deviation will be ≤ 1.97''.

A: Yes. To achieve compatibility with these three major brands, customers need to provide the following products themselves:
Jandy SMARTSYNC 60W LED Adapter
Jandy/Pentair/Hayward 300W Transformer
Jandy/Pentair/Hayward Automation System

PaneraLux provides the following products:
T1512 V3 RGB Pool Light Strip
Connectors
IP67 RGB Signal Amplifier
Power Supply (Transformer)
Installation Accessories

Please provide detailed pool specifications and lighting requirements. Our pre-sales team will provide you with a free lighting layout and product list: sa.us@paneralux.com

A: Our control system operates at 24 V DC. Please send us the specifications of your existing lights to sa.us@paneralux.com, and our engineers will provide a compatibility solution

A: Color options: 3000K Warm White, 4000K Natural White, and RGB. Standard length options: 9.8 ft / 16.4 ft / 24.6 ft / 32.8 ft / 49.2 ft / 65.6 ft / 82 ft. We also offer free custom length services.

A: The light strip consists of the light strip body, end cap, power input cable, and waterproof connector or waterproof junction box. The product dimensions are shown in the diagram below.

A: PaneraLux controllers are pre-configured to the corresponding light modes before shipping. Example: if you've purchased RGB pool light strips, the controller you receive is already set to RGB mode. You can start from step 3 to complete the connection between the controller and the App.

Wi-Fi controller and App connection method:
A. Enable Bluetooth on your phone and connect to 2.4GHz Wi-Fi. Download the PaneraLux App via the QR code on the controller and complete the registration to access the app's home page.
B. The connection steps between the Wi-Fi controller and the app are as follows: Set the controller to either single-color or RGB mode, enter pairing mode, and then pair with the app. Note: The controller indicator light in white indicates white & blue light mode, and in red indicates RGB mode.

Using RGB controller as an example:
Our app can control 2 or more Wi-Fi controllers at the same time, the steps are as follows:
1. Follow the steps above to pair all controllers with the App.
2. Rename each controller for easy operation. Click the paired controllers to enter the single controller interface, click the Edit button on the upper right corner to change the controller name, for example: "controller A", "controller B", "controller C" …etc
3. Enter any controller interface, find "Create Group" in the upper right corner of the editing page, add all the paired controllers successfully and save it.
4. Enter the group interface, you can synchronize all the paired controllers.

A: First connect the Zigbee gateway to the APP, then connect the zigbee controller to the zigbee gateway. The specific operation is as follows:

a). Enable Bluetooth on your phone and connect to 2.4GHz Wi-Fi. Download the Paneralux App via the QR code on the controller and complete the registration to access the app's home page.

b). Power on the Zigbee gateway and ensure that the pairing indicator light is rapidly flashing red, and the blue light is steady. (If the indicator light shows a different status, press "Reset" for 5 seconds until the red light flashes rapidly.)

c). Make sure your phone is connected to the 2.4GHz Wi-Fi. Open the Paneralux App, click the upper right corner "Add Device", then add Zigbee gateway, select "Gateway Control," and click "Wireless Gateway (Zigbee)."

d). Enter your 2.4GHz Wi-Fi account and password on the page. (5G Wi-Fi is not supported.) Once the app detects the Zigbee gateway, click "+" to complete the connection.

Connection between Zigbee controller and App:

e). After successfully adding the gateway, return to the home page and click "Gateway" - "Add Sub-device."

f). Set the controller to single-color/RGB mode. Note: The white light on the controller indicates white & blue light mode, and the red light indicates RGB mode. Using RGB controller as an example:

(Paneralux controllers are pre-configured to the corresponding light modes before shipping. Example: if you've purchased RGB pool light strips, the controller you receive is already set to RGB mode. You can start from step 3 to complete the connection between the controller and the App.)

Step1. Long-press the controller button; after 3 seconds, the purple light will go off and then light up.

Step2. Keep pressing the button to enter the light mode selection. The indicator light will cycle through white-yellow-red-green-blue lights. Release the button when the indicator light turns red, and then it will blink purple. The controller is now in RGB mode.

Step3. Quickly press the controller button twice, and both the indicator light and the light strip will rapidly blink purple. The controller enters pairing mode.

Step4. On the app's home page, click "Add device" to enter a new page. Under "discovering devices," click "Add," and then click "+" to select the controller. (At this point, a Wi-Fi connection page will appear. Input your home Wi-Fi information.)

Step5. Wait a few seconds for the controller and app to successfully connect. (If the connection fails, you can click to reconnect.)

A: Paneralux controllers are pre-configured to the corresponding light modes before shipping. Example: if you've purchased RGBW light strips, the controller you receive is already set to RGBW mode. You can start from step 3 to complete the connection between the controller and the App.

Wi-Fi controller and App connection method:
Enable Bluetooth on your phone and connect to 2.4GHz Wi-Fi. Download the Paneralux App via the QR code on the controller and complete the registration to access the app's home page.

The steps to connect the Wi-fi RGBW controller to the App are as follows: first set the controller to RGBW mode, then enter pairing mode, and finally pair it with the App.

Long-press the button on the controller; after 3 seconds, the indicator light will go off and then light up in purple.

Keep pressing without releasing to enter the light mode selection. The indicator light will cycle through white-yellow-red-green-blue lights. Release the button when the indicator light shows green. The indicator light will flash purple light twice and then stay green. Then the controller enters RGBW mode.

Quickly press the controller button twice, and both the indicator light and the light strip will rapidly blink purple. The controller enters pairing mode.

On the app's home page, click "Add device" to enter a new page. Under "discovering devices," click "Add" and then click "+" to select the controller. (At this point, a Wi-Fi connection page will appear. Input your home Wi-Fi information; 5G Wi-Fi is not supported at this time.)

Wait a few seconds for the controller and app to successfully connect. (If the connection fails, you can click to reconnect.)

A: Please refer to the connection guiding and using video for the DMX control system.

A: Paneralux's remote control has been connected to the controller before shipment, and there is no need to make any further connections. If you find that they cannot connect during use, you can follow the steps below to complete the connection.

Using the RGB remote control as an example:
Step1. Set the controller to RGB mode. Long-press the button on the controller for 3 seconds. After this, the purple light on the controller will turn off and then light up again.

Step2. Keep holding the button without releasing it. The controller will enter the light mode selection.

Step3. The indicator light will cycle through white-yellow-red-green-blue lights. Release the button when the indicator light turns red. After two purple blinks, the indicator light will remain red. The controller is now in RGB mode.

Step4. Press the button on the controller once. The indicator light on the controller will blink. At the same time, press and hold the power button on the remote control. When the indicator light on the remote control turns on, it means the connection is successful.

Note: The connection process for both single-color and RGB remote controls is the same. To avoid repetition, users can proceed directly to step three after completing the connection between the controller and the app.

A: The T1512 V3 installation accessories are divided into mounting buckles and plastic profiles. Mounting buckles include: Top Mounting Buckle and Side Mounting Buckle.

Side Mounting Buckle is used for installation on the pool wall.

Top Mounting Buckle is used for installation under the pool deck.

Plastic profiles are used for recessed or surface-mounted installation in rectangular pools.

You can send us the details of your pool, and our engineers will recommend the most suitable installation accessories and mounting method: sa.us@paneralux.com

Preparation Requirements
1. Ensure that the smart device has been added to the SmartLife App or Tuya App and is online.
2. Ensure that the Alexa App is installed.

Method 1: Operate through the SmartLife or Tuya app
1. Open the SmartLife or Tuya app, tap Me at the bottom right, then find and tap Google Assistant.
2. Tap Connect to Google Assistant.
3. The app will open the Google Home app automatically. Tap Link.
4. Tap Confirm Authorization.
After loading is complete, the smart device will be synced to Google Assistant. You can now control the smart device through Google Assistant or the Google Home app.

Method 2: Operate through the Google Home app
1. Open the Google Home app and tap the "+" icon in the top left corner.
2. Tap Set up device.
3. Tap Works with Google.
4. Search for SmartLife or Tuya, then select it.
5. Tap Link.

A login page for SmartLife or Tuya will open—enter your account credentials to complete authorization.

A: Preparation Requirements
1. Ensure that the smart device has been added to the SmartLife App or Tuya App and is online.
2. Ensure that the Alexa App is installed.

Method 1: Operate through the SmartLife or Tuya app
1. Download the Alexa app and sign in with your Amazon account.
2. Open the SmartLife or Tuya app → Home Page → Me → Third-party Voice Services → Alexa.
3. Tap Sign in with Amazon. The Alexa app will open automatically. Tap LINK to complete the connection.

Method 2: Operate through the Alexa app
1. Download and log in to the SmartLife or Tuya app.
2. Open the Alexa app and tap More in the bottom right corner.
3. Tap Skills & Games, then tap the search icon and enter SmartLife or Tuya.
4. Select the SmartLife or Tuya skill, enter the Skill Details page（ENABLETOUSE）, and tap ENABLE TO USE，back to Agree and Link. The page will return to the Alexa app.
5. Tap CLOSE, then tap DISCOVER DEVICES to finish the connection.

A:
The power supply output needs to be connected to the controller:
a. Connect the transformer output wires to the controller: insert the red wire into the controller "+" terminal, and the black wire into the "–" terminal, then tighten.
b. After wiring is completed, screw the end cap of the waterproof box tightly to ensure IP67 waterproof protection, and secure the top cover with screws.

Power input connection to the mains:
a. Unscrew the end cap of the waterproof junction box, and feed the high-voltage cable (provided by the customer) into the box.
b. Insert the three conductors into the terminal block: brown for live (L), yellow-green for ground (PE), and blue for neutral (N).
c. After wiring, tighten the end caps on both sides to ensure IP67 waterproof protection, and secure the top cover with screws.

A:This depends on where you are installing it and the height of the water. Our pool light strips are installed on the pool wall or under the pool deck, generally speaking it is not necessary to drain the pool to install the light strips. For the convenience of installation you can properly lower the pool level to 20~25cm/8~10in below the pool deck.

A: 1. First confirm the area where you need to install the pool light strip.

2. If your pool is not yet fully constructed and only has design drawings. We suggest you to send us the complete pool design drawings. （We will calculate the length of the pool strip for you according to your needs.

3. If your swimming pool has already been constructed. Please let us know the dimensions of the pool area where you want to install the pool light strip and make sure the data is accurate.

4. In order to avoid ordering insufficient length of swimming pool light strip, we suggest customers to order longer length of light strip appropriately. For example, if you need 35m/114.8ft of pool light strip, please order 1*pc 20m/65.6ft pool light strip + 1*pc 15m/49.2ft pool light strip. We can customize the pool light length for you.

A: We can customize a 9' light strip for you and integrate it into your existing pool lighting system using a junction box. The required product list and connection plan will be customized by our engineers for you.

A: This situation may be caused by one of the following three reasons:

1. The customer calculated the pool perimeter based on the design drawings, but the actual pool perimeter differs from the drawings.

2. Installation errors caused a discrepancy, resulting in the light strip being too short.

3. The light strip itself has a 1.3" dark section at the beginning, which is due to the structural design of the strip.

A: This depends on the distance between the power cable outlet hole and the electrical box. Each pool light strip comes with a 32.8' power cable. Before shipment, we will splice the required power extension cable to the existing power cable as needed.

A:That depends on your local minimum temperature. If the minimum temperature drops below -20 degrees Celsius or the water surface where the LED strips are installed freezes, then the LED strips need to be removed from the pool.

A: Each pack contains 22 mounting buckles, which are suitable for installing a 16.4 ft T1512 V3 pool light strip. Customers can calculate the required quantity based on the actual length of the light strips they order, or follow our recommended quantity.

A:No. Our engineers have calculated and tested the actual installation that the number of bends does not result in a short section of strip after installation.

Customers can purchase pool light strips according to the actual measured length.

If you are not sure, you can increase the length of the pool light strip by 5~10cm/2~3'' appropriately, as the light strip is flexible does not affect the actual installation.

A: We currently do not have dealers or retail stores in the U.S. All products are purchased online and shipped to buyers via international express delivery.

A: After completing the payment, the customer is required to confirm the order. Then we need 4–5 days for preparation and customization. Shipping typically takes 7–11 days. Most U.S. customers receive their orders within about two weeks after order confirmation.

A: Customers should use the Side Mounting Buckle for installation on the pool wall. For detailed operating instructions, please refer to the "T1512 V3 Pool Light Strip User Manual."

A: Customers should use the Top Mounting Buckle for installation under the pool coping. For detailed operating instructions, please refer to the "T1512 V3 Pool Light Strip User Manual."

A: Plastic profiles can be used for both surface-mounted and recessed installation on the pool wall. For detailed operating instructions, please refer to the "T1512 V3 Pool Light Strip User Manual."

A: The T1512 V3 light strip can be installed at a 90° corner; however, it must not be bent tightly to fit both sides of the corner. Maintain a minimum gap of ≥ 4 cm (1.65 in) between the light strip and the corner. For detailed operating instructions, please refer to the "T1512 V3 Pool Light Strip User Manual."

A: When installing the top mounting buckle, make sure that the curved surface of the mounting buckle cover, the mounting buckle base, and the light strip all align in the same direction.

A:When using screws to secure the Top Mounting Buckle on the pool wall, the position of the waterproofing layer must be taken into consideration.

When using screws to secure the Side Mounting Buckle under the pool coping, ensure that the coping thickness is at least 35 mm (1.4"); otherwise, the pool coping may crack. We recommend using adhesive to secure the mounting buckles under the pool coping

A: If you choose the combination of the LED strip input bare wires + waterproof junction box, the power cable of the LED strip need to be connected to the waterproof junction box on-site during installation.

Light strip power input waterproof junction box (used when the pool conduit diameter is <20mm, for connecting the LED strip input bare wires to the controller).

This accessory consists of a waterproof box and terminal blocks, and the installer needs to complete the wiring.

The 2-in 2-out terminal block is for single-color pool LED strip power wires.

The 5-in 5-out terminal block is for RGB pool LED strip power wires.

A: All products in orders that comply with the PaneraLux 2026 warranty terms are covered by a 2-year warranty.