Shipping Policy

SHIPPING FEES

  • Freight is calculated according to the warehouse where the goods are located.
  • China Warehouse: Charge according to customer's country and address.

DELIVERY TIME

  • China Warehouse: Product handling time is 3~7 days. The carrier will deliver the order within 5- 10 days. If customized products are required, the delivery time will be extended based on actual conditions.

Shipping method: UPS Express / DHL Express/ FedEx

Delivery delays can occasionally occur.

We will provide a tracking number within 3 days of shipment and notify you via email that your order has been shipped.

SHIPPING CHANGES

  1. There is no charge for changing the address within 1 hour after the order is paid. The buyer can send us the new address. No need to cancel the order and place a new order. If you cancel the order, we will charged 5% of the order amount as transaction fee.
  2. Cancellation of orders more than 1 hour after payment, the buyer must bear any delivery return charges that may be incurred.
  3. All losses of goods lost due to wrong address provided by the customer will be borne by the buyer.
  4. Orders may not be modified to a different address while in transit.

ORDER TRACKING

You can track your order and shipping & handling information on your account if you have registered one on www.Paneralux.shop. For more shipping information, send an email at sv-hq-c25@paneralux.com. We will get back to you within 24 hours.