Privacy and Cookie Policy

This privacy policy sets out how the paneralux.com website (hereafte "Site") uses and protects any information that you give Paneralux (hereafter "us", "we" or "our") while using the Site. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this Site, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect?
The types of personal information we may collect about you include:

Your name;
Your contact details, including email address, mailing address, street address and/or telephone number;
Details of products and services we have provided to you and/or that you have enquired about, and our response to you;
Your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour;
Information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider;
Additional personal information that you provide to us, directly or indirectly, through your use of our Site, associated applications, associated social media platforms and/or accounts from which you permit us to collect information;
Any other personal information requested by us and/or provided by you or a third party.
We may collect these types of personal information directly from you or from third parties.

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather?
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

To enable you to access and use the Site, associated applications and associated social media platforms;
To contact and communicate with you;
For internal record keeping, administrative purposes, invoicing and billing purposes;
For analytics, market research and business development, including to operate and improve our Site, associated applications and associated social media platforms;
To run competitions and/or offer additional benefits to you;
For advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you;
And to comply with our legal obligations and resolve any disputes that we may have.

Storage and Security
We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal information and protect it from misuse, interference, loss and unauthorized access, modification and disclosure.

We cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorized disclosures of information, we cannot assure you that the personal information we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

Sharing personal information with third parties
We may share your personal information with:

Our employees, contractors and/or related entities;
Our existing or potential agents or business partners;
Anyone to whom our business or assets (or any part of them) are, or may (in good faith) be transferred;
Credit reporting agencies, courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;
Courts, tribunals, regulatory authorities and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights;
Third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you. This may include parties located, or that store data, outside of the United States;
Third parties to collect and process data, such as Google Analytics or other relevant businesses. This may include parties that store data outside of the United States.
By providing us with your personal information, you acknowledge that some third parties may not be regulated by US federal or state privacy regulations and if any third party engages in any act or practice that contravenes US federal or state privacy regulations, you will not be able to seek redress from us.

For any questions or notices, please contact our Privacy Officer at:

Paneralux

Email: sv-hq-c25@paneralux.com

Effective date: 6 April 2022

Last update: 6 April 2022